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Terms and Conditions


THE RATES INCLUDE:

·         Unlimited mileage

·         Third Party Liability

·         Paid all road taxes for the territory of Republic of Bulgaria

·         24 hours road assistance on the territory of Republic of Bulgaria

·         CDW – reduces the renter’s liability in case of damage of the vehicle up to the amount of the deposit (excess). CDW is valid only if a protocol from the Police Authorities is presented. Does not cover damage to the vehicle due to driving under the influence of alcohol, other intoxicating substances or due to violation of the Bulgarian Traffic Laws

·         TP – reduces the renter’s liability in case of theft of the vehicle up to the amount of the deposit (excess). TP is valid only if a protocol from the Police Authorities is presented and the car keys and documents are returned

·         Replacement car

·         VAT 20%



GENERAL TERMS AND CONDITIONS

Renter’s personal requirements:

Renter must have held a full driving license for a minimum of 3 years. Minimum driver’s age – 23 years, documents needed for car rental (ID card, passport and credit card). Drivers under 23 years must pay an additional “Young driver” fee of 6,00 € per day. The required security deposit is double.

Rental period:

Minimal rental period is 24 hours. If the vehicle is returned after the expiration of the hire contract without notice, the Renter will be charged as follows: until 1 hour – free of charge; 1-4 hours – rate for half day; 4-8 hours rate for a whole day, over 8 hours – 3 rental days.

Method of payment and security deposit:

During the booking process you can complete a partial prepayment (15% of the total price) or a full prepayment using a credit card, bank transfer or Paypal. If a partial prepayment is chosen, the Renter must pay the remaining price during the pick-up. The accepted methods of payment are Visa, MasterCard, bank transfer or cash payment. During the pick-up process the Renter must leave security deposit by credit card (Visa or MasterCard) issued on his name, which depends on the different car groups (200 – 500 EUR) or cash.

Car class
SIPP/ACRISS code

Deposit
by Credit Card

Deposit
in Cash

EDMR, EDAR

100 €

200 €

IVMR, FWMR, IDMR

150 €

300 €

IDAR, IVAR, FDAR, ETMR

 200 €

400 €

GWAR

250 €

500 €

LDAR, UDAR

300 €

not applicable



Insurances:

·         Super CDW+TP (Super Collision Damage waiver): Optional. Fully removes the renter’s liability in case of damage or theft of the vehicle (zero excess). Does not cover damage to tires, wheels, windshield, windows and undercarriage. Only valid if the client provides a protocol for the damage/theft of the vehicle from the Police authorities and if the vehicle`s documents and keys are returned.

·         AI – Additional Insurance: Optional. Covers damage to tires, wheels, windshield and undercarriage.

·         Super Cover: Optional. Includes all mentioned above (Super CDW+TP, AI).

 

Car Class
SIPP/ACRISS code

Super Cover (AI+CDW+TP)

Super
CDW+TP

Add insurance – AI

Summer season from 01.05 till 30.09
Winter season from 01.10 till 30.04

summer
€/day

winter
€/day

summer
€/day

winter
€/day

summer
€/day

winter
€/day

EDMR, EWMR

7 €

5 €

- €

- €

- €

- €

EDAR, CFMR, IWMR, IDMR, FWMR, IDAR, IWAR, FDAR, S/IVMR

8 €

6 €

- €

- €

- €

- €

FVMR, IFAR, FFAR, LDAR

9 €

8 €

- €

- €

- €

- €

 

Please note:

In case of damage or theft of the vehicle the Renter is obligated to provide all needed documents/protocols from the Police authorities. Otherwise the Renter is responsible for the total amount of the respective damages or the full insurance amount, in case of total loss or theft. The renter is fully liable to partial theft, loss of parts, accessories. Super CDW+TP does not cover partial theft, loss of parts and accessories.
The fee for lost documents, CD, audio system, registration number plate, GPS navigation or car keys is 200 €. 
None of the insurances waive the customer's liability for damages of the car interior (upholstery, dashboard, seats, upholstery trunk etc.).

Fuel:

The vehicle is rented with a full tank of fuel. Fuel consumption is payable by the Renter. In case the car is returned with less fuel than rented, the Renter must pay for the missing fuel at price 1.50 €/l. and an additional refueling fee of 10 €.

One-way rentals:

On request a vehicle can be delivered and picked up in other city or office of Car2GO Rent A Car. Delivery to neighboring countries is possible. Examples for one way rentals:

Pick up  Drop off

Price

Pick up  Drop off

Price

Sofia  Burgas

100 €

Burgas  Varna

50

Sofia  Varna

100 €

Burgas  Primorsko

35 €

Sofia  Plovdiv

80 €

Burgas  Sozopol

25 €

Burgas Ravda

25

Burgas Kiten

35

Burgas Sunny Beach

25

Burgas  Carevo

40 €

Burgas Karnobat

30 €

Burgas Nessebar

25

 

Burgas Saint Vlas

30

 

Transfer:

Examples of transfer services by Car2GO Transfer Bulgaria:

Transfer

Car (4+1 seats)

Mini Van (6+1 seats)

Mini bus (8+1 seats)

Sofia Ariport - Varna

- €

- €

- €

Sofia Ariport - Bansko

75 €

80 €

98 €

Sofia Ariport - Borovets

55 €

65 €

58 €

Sofia Ariport - Istanbul

300

380 €

400

Sofia Ariport - Burgas

135 €

155 €

250 €

Burgas Airport - Varna

95 €

105 €

115 €

Burgas Airport - Sunny Beach/

Nessebar/Ravda/St.Vlas

31 €

38 €

48 €

 

 



Additional driver, equipment and accessories:

An additional fee per day applies as follows:

Extra

Price per day

Max. Price

Additional driver

1,00

30 €

Baby seat for infant

4,00 €/day

40 €

Child seat

3,00 €/day

30 €

Booster seat

3,00 €/day

30

Ski racks 

- €/day

Snow chains

2,50 €/day for cars
4,00 €/day for SUV

25 €
40 €

GPS navigation

5,00 €/day

75

Mobile phone with included international minutes

3G WiFi



Non working hours fee:

If the vehicle is rented or returned in non working hours, an additional fee of 15.00 € applies. Working hours: Monday – Sunday 09:00h – 19:30h. On official public holidays - Easter, Christmas (24.12, 25.12, 26.12), New Year (31.12, 01.01) the fee is - 09:00-19:00 - 20 €; 19:00-09:00 - 40 €.

Extra taxes:

In case of damage to the vehicle caused by an accident, the landlord charges an administrative fee for damage registration and repair with a minimum of 40 €. An administrative fee is not charged under "Full Insurance".

 

Cancellation/amendment and refund policy:

A confirmed booking can be cancelled/amended no less than 72 hours before the pick-up time free of charge. In case of a booking cancellation/amend less than 72 hours before the pick-up time, a fee of 15% of the total rental price will be charged, but no less than the price for 1 rental day. In case of a no show, the prepayment will be not refunded. All booking prepayments will be fully refunded, if an alternative vehicle can not be provided.

Guarantee for class:

Please note, that Car2GO Rent-A-Car can not guarantee a specific make or model. We can promise that an equivalent car rental will be provided in your chosen category (size, door number, seats number). In case that the reserved car is not available on the date of rental, you will get a higher class without extra charge.

 

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